Shipflo is a comprehensive shipping and logistics management platform designed specifically for freight forwarders operating between the United States and African markets, including Nigeria, Ghana, Kenya, and South Africa. Built on a modern multi-tenant architecture, Shipflo provides real-time shipment tracking, container management, customer portals, automated notifications, and financial integrations to streamline your entire shipping operation.

• Multi-tenant Architecture: Secure data isolation with dedicated schema per tenant • Real-time Updates: HTTP polling every 2 seconds for live shipment status • GS1 DataMatrix Scanner: Purpose-built Android scanner with 100% success rate • QuickBooks Integration: OAuth 2.0 sync for customers, invoices, and payments • Dual Notification System: Firebase Cloud Messaging (FCM) and WhatsApp Business API • Container Profitability: Track revenue, costs, and utilization per container • Customer Portal: Self-service tracking with customizable access controls • Thermal Label Printing: ZEBRA ZD621 support for GS1 DataMatrix barcodes • Advanced Analytics: Container profitability, alert management, sync monitoring

This comprehensive guide is designed for: • Operations managers setting up and configuring the platform • Warehouse staff using the scanner and managing inventory • Administrative staff handling customer communications and billing • IT staff integrating with QuickBooks and other systems • Business owners analyzing profitability and performance For a quicker overview, see our Quick Start Guide. For technical API integration, refer to our API Documentation.

Shipflo uses a modern cloud-native architecture: • Frontend: Next.js 16 with React and TypeScript • Backend: Node.js microservices on Google Cloud Run • Database: PostgreSQL with tenant schema isolation • File Storage: Google Cloud Storage for documents and labels • Scanner: Native Android app with Google Code Scanner API • Authentication: JWT-based with tenant context • Integrations: QuickBooks OAuth 2.0, WhatsApp Business API, Firebase FCM