Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our services, and improving our platform's functionality.

How We Use Cookies

Shipflo uses cookies and similar tracking technologies for the following purposes:

  • Essential Functions: Enable core features like account login, session management, and security
  • Preferences: Remember your settings and preferences across sessions
  • Performance: Analyze how you use our platform to improve functionality and user experience
  • Analytics: Understand usage patterns, popular features, and areas for improvement
  • Security: Detect and prevent fraudulent activity and unauthorized access

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and server routing

2. Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Language and region preferences
  • User interface customization
  • Recently viewed items and search history
  • Dashboard layout preferences

3. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform.

  • Page views and navigation paths
  • Feature usage statistics
  • Error tracking and performance monitoring
  • A/B testing and feature experiments

4. Third-Party Cookies

Some cookies are set by third-party services we use:

  • Google Analytics: Website traffic and usage analysis
  • Firebase: Authentication and push notifications
  • QuickBooks: Accounting integration session management

Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser. Used primarily for session management and security.

Persistent Cookies

Remain on your device for a set period (typically 30 days to 2 years). Used for remembering preferences and improving user experience across sessions.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies

Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on our platform:

  • You may not be able to log in or access certain features
  • Your preferences and settings may not be saved
  • Some functionality may not work as intended
  • We may not be able to provide personalized experiences

Mobile App Data

Our Android scanner app uses local storage and may collect similar data. You can manage these permissions through your device's app settings.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixels)

Small graphic images embedded in web pages and emails to track page views and email opens.

Local Storage

HTML5 local storage for storing larger amounts of data locally to improve performance and enable offline functionality.

Device Identifiers

Our mobile app may use device identifiers for authentication, analytics, and push notifications.

Third-Party Services

We use the following third-party services that may set cookies:

Google Analytics

Privacy Policy: policies.google.com/privacy

Firebase (Google)

Privacy Policy: firebase.google.com/support/privacy

QuickBooks (Intuit)

Privacy Policy: intuit.com/privacy/statement

Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how DNT signals should be interpreted. Shipflo does not currently respond to DNT signals, but you can use the browser controls described above to manage cookies.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

Additional Privacy Information

This Cookie Policy supplements our Privacy Policy. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy and Terms of Service.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us: