Case Study
From Manual Chaos to Automated Efficiency
How Body Language Shipping & Cargo eliminated 15+ hours of manual work weekly with Shipflo
Body Language Shipping & Cargo
Location: Hillside, NJ
Primary Route: USA → Lagos, Nigeria
Industry: US-Africa Freight Forwarding
CEO: Taofeek Adeleke
⚠️ The Challenge
Before Shipflo, Body Language Shipping & Cargo was drowning in manual operations. Like many freight forwarders handling US-Africa shipments, they were managing everything across multiple disconnected systems.
Pain Points:
- ✗Manual shipment labels and manifest generation
- ✗Data scattered across Excel, Google Sheets, and Word documents
- ✗Container loading process taking hours of manual coordination
- ✗No real-time visibility for customers
Impact on Business:
- ⏱15+ hours weekly on manual data entry
- 📞Constant "Where's my shipment?" calls
- ⚠️Risk of errors with manual paperwork
- 📊Difficult to track profitability per container
💡 The Solution
Taofeek Adeleke worked closely with the Shipflo team to build a platform that addressed the real-world challenges freight forwarders face when shipping to Africa. Body Language Shipping & Cargo became one of the first companies to implement the complete Shipflo system.
Container Loading Automation
Eliminated hours of manual container tracking and coordination
Real-Time Tracking
Customers can track shipments 24/7 via WhatsApp notifications
Unified System
All data in one place - no more scattered spreadsheets
📈 The Results
Measurable Impact
Business Transformation
- ✓
Streamlined Operations
From scattered spreadsheets to one unified platform
- ✓
Container Automation
Critical time-saving for loading coordination
- ✓
Customer Satisfaction
Real-time WhatsApp updates keep customers informed
- ✓
Scalable Growth
Can handle more shipments without adding staff
Before Shipflo, we were drowning in Excel sheets and manual paperwork. The container loading automation alone saves us 15+ hours weekly. Going from scattered spreadsheets to one unified system transformed our entire operation.
Taofeek Adeleke
CEO, Body Language Shipping & Cargo
Hillside, NJ → Lagos, Nigeria
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